Amtrak marked the completed transformation of New York Penn Station’s busiest entrance at 7th Avenue and 32nd Street on November 19, 2023 with a ribbon cutting event with our partners. The enlarged and fully rebuilt entrance expands its width by 50 percent at the nation’s busiest train station, provides natural light and air down into the concourse, and features a fully ADA-accessible and safer experience.
“We are proud to roll out the welcome mat to our new, modern entrance for the 600,000 daily New York Penn Station visitors,” said Amtrak CEO Stephen Gardner. “Having a direct, accessible entrance at 32nd and 7th will improve the customer experience for all passengers as they can now take an elevator, walk down wider stairs and have an added, third escalator to help them enter or exit the station.”
The completely renovated entrance features:
- New elevator: A new ADA-compliant elevator makes this busy entrance used by NJ TRANSIT, Long Island Rail Road and Amtrak passengers fully accessible and improves the customer experience for those carrying heavy luggage.
- More escalators: Three new transit-grade escalators replaced the entrance’s two original escalators, connecting passengers with the station’s mezzanine level.
- Wider sidewalks: Working with the NYC Department of Transportation, Vornado is significantly widening the sidewalks along the west side of Seventh Avenue between West 31st and 33rd Streets to relieve crowding and improve safety and navigation.
- Light-filled canopy: The entrance’s 1967-era concrete overhang has been replaced with a new glass canopy that allows natural light into the station below.
- Visibility from Park Avenue and points east: Monumental illuminated Penn Station signage allows travelers to easily locate one of the station’s main entrances.