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British Airways Short-Haul Catering Meltdown

British Airways is facing headwinds catering many of its short-haul flights, which began on Friday and continues to the weekend due to some tunnel closure at Heathrow Airport.

There are a high number of short-haul flights (around 80 on Saturday alone) that are not catered at all, and passengers have been advised by British Airways to bring their own food. Club Europe passengers are typically given a refreshment voucher worth of 10 GBP that some airport outlets may choose to accept.

You can access BA here.

Remember that all BA’s short-haul flights are only catered ex-Heathrow, and this affects all returning sectors as well.

Copy of BA’s Email:

We’re really sorry but we can’t offer you food or drinks on your flight today because of an unforeseen issue with our catering operations.

If you purchased items from our High life Café, we’ll automatically refund you and wanted to let you know in case you want to grab something from the airport.

For our customers travelling in Club Europe, please speak to a member of our team who will be able to provide you with a refreshment voucher.

Sorry again and we look forward to welcoming you onboard.

British Airways


If you are on one of these affected flights in Club Europe, you should contact (each passenger separately) BA through their web form and request compensation.

The 10 GBP refreshment voucher that may not be accepted by all the food vendors at airports is not even remotely an adequate replacement for in-flight F&B.

You can expect to get 10,000 to 15,000 Avios for this incident.


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